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INSURANCE CLAIM
We're also here to support you through the often complex process of filing insurance claims. When unexpected events occur, simply reach out to us with your claim number. From that point onward, consider everything taken care of. Your convenience and peace of mind are our top priorities.
Contact us today for stress-free insurance claim support.
Visit Our Stores
Mount Wellington
Call us : 021 0864 0880
Address : 518 Ellerslie Panmure Highway, Mount Wellington, Auckland 1060
Our customer speaks for us
FAQ
1. Do you work with insurance companies in New Zealand?
Yes. We work with all major New Zealand insurance providers and can assist with the full claims process, including assessments, quotations, and insurer communication to make repairs stress-free.
2. How long will my panel and paint repair take?
Repair times depend on the extent of the damage. Minor repairs may take 1–3 working days, while major collision repairs can take 5–10 working days. We will provide a clear timeframe after inspection.
3. Can you match my car’s original paint colour?
Yes. We use computerised colour-matching systems and manufacturer paint codes to accurately match your vehicle’s original colour for a seamless, factory-finish result.
4. Do I need an appointment for a quote?
No appointment is required for a basic quote. You can visit our workshop during business hours, or contact us online to arrange a time for larger or insurance-related assessments.
5. Will panel damage affect my Warrant of Fitness (WoF)?
Yes. Structural damage, rust, or poorly repaired panels may cause a WoF failure. We repair vehicles to meet NZ WoF safety and compliance standards.
6. Do you repair rust and corrosion?
Yes. We provide rust removal, corrosion treatment, and repainting to restore both safety and appearance, helping extend your vehicle’s lifespan.
7. Can you repair small dents and scratches?
Absolutely. We handle minor dents, scratches, bumper repairs, and touch-ups—often without needing full panel replacement, saving time and cost.
8. Do you offer courtesy vehicles?
Yes, courtesy cars may be available for insurance repairs or longer jobs, subject to availability. Please ask when booking your repair.
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